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Autumn training now open View courses →

CONTACT US

Autumn training now open View courses →

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Hunrosa Policies

Cookie Policy

This policy explains that the website uses cookies, including session, persistent, and analytical types, to enhance site functionality, remember user preferences, and provide tailored content.
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Complaints Procedure

This policy outlines a fair and transparent process for handling complaints, encouraging informal resolution first, and ensuring that all formal complaints are acknowledged within three working days, thoroughly investigated, and used for continuous service improvement.
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Clinical Governance Strategy

This strategy is the framework for continuous quality improvement, safeguarding high care standards via seven pillars including Clinical Effectiveness, Risk Management, and staff/client engagement.
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Data Handling Policy

This policy sets standards for the lawful and secure collection, processing, storage, and disposal of personal data, ensuring compliance with GDPR principles, data minimisation, and prompt data breach notification.
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GDPR Policy

This policy confirms Hunrosa’s commitment to the General Data Protection Regulation (GDPR), outlining the lawful basis for processing, securing personal data via technical measures, and upholding data subjects’ rights to access, rectification, and erasure.
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IT Usage Policy

This policy mandates the responsible, ethical, and secure use of all IT resources, outlining acceptable behaviors, restricting access to confidential data, and requiring rigorous staff training to safeguard systems and patient information.
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Website Privacy Policy

This policy serves as Hunrosa’s commitment to safeguarding user data, detailing how they collect personal and financial information to process orders and respond to queries, while confirming that data is not sold or leased to third parties.
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Sleep Wise Privacy Policy

This policy details how Hunrosa collects, stores, and processes user information for the Sleep Wise app and services, primarily using it for administration, security, and to provide the service while ensuring compliance with GDPR.
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Video Conferencing and Virtual Consultations Policy

This policy sets out how Hunrosa staff and consultants must use video conferencing platforms when working with colleagues and patients. It is designed to ensure compliance with NHS guidance, GDPR, and internal data governance standards.
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Practical sleep guidance for foster carers

Sign up to Hunrosa to access practical, trauma informed guidance designed to help foster carers support better sleep, reduce overnight stress and create calmer nights at home.

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